KVAZAR / Services
Ongoing technical support for businesses
Your technical specialist, without hiring in-house.
We look after your website, advertising and internal systems, help resolve technical issues and suggest improvements. You run your business while we support and develop its technical operations.
Support plans
| Plan | Price |
|---|---|
| SUPPORT | 500 ₾/month |
| BUSINESS | 1,000 ₾/month |
| BUSINESS PARTNER | 1,500 ₾/month |
SUPPORT
Keep your systems running.
- Check that your website works.
- Monitor forms and incoming enquiries.
- Support existing work tools.
- Fix technical issues.
- Update agreed website information.
- Advise on day-to-day technical questions.
- One working meeting per month.
BUSINESS
Keep your website, advertising and work systems under control. Includes everything in SUPPORT, plus:
- Launch agreed advertising campaigns.
- Monitor and adjust active advertising.
- Update agreed advertising materials.
- Check that enquiries reach the right place.
- Support existing automations.
- Make minor improvements to work tools.
- Up to two working meetings per month.
- A monthly report.
A 15% discount on website development, subject to the contract terms.
BUSINESS PARTNER
Your external technical team. Includes everything in BUSINESS, plus:
- Join weekly planning meetings.
- Help resolve technical tasks.
- Review contractors’ proposals.
- Advise on automation and optimisation.
- Help prepare technical briefs.
- Monitor agreed technical changes.
- Plan improvements to work systems.
- Priority technical support.
A 30% discount on website development, subject to the contract terms.
Who is responsible for what
KVAZAR handles agreed technical tasks. The client communicates with customers, answers messages, processes orders, manages sales, approves materials and advertising budgets, and makes management decisions.
What is billed separately
- Advertising budgets.
- Hosting and paid third-party services.
- New websites and software.
- Major changes to existing systems.
- New complex integrations.
- Additional work outside the contract.
The contract defines the number of supported systems and advertising campaigns, the scope of changes and response times.
Getting started
- We review your existing systems.
- We define the support you need.
- We agree on a plan and responsibilities.
- We take over support for the agreed systems.
- We keep them running and suggest improvements.
KVAZAR / Founded in 2014